Services

IVR-Interactive Voice Response

Interactive Voice Response (IVR) is a technology that allows a computer to detect voice and dual-tone multi-frequency signaling (DTMF) keypad inputs. IVR allows customers to access a company’s database via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the instructions. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems are typically used to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card transactions. Large companies use IVR services to extend the business hours of operation.

Voice BroadCast

Voice broadcasting enables companies to automatically deliver voice calls to prospects, customers and vendors. Leverage Voice Broadcasting to promote events and relay vital information over the phone. Voice broadcast systems manage a database of phone lists as well as digitally-recorded phone messages. Using telephony components,these computers can simultaneously broadcast thousands of phone messages. Personalizedinformation can be included in the phone messages through the integration of text-to-speech software.

Outbound Calls

Outbound Call Service combines the power of telephone, data and the web to generate information driven communication and transactions. An outbound call is one initiated from a call center agent to a customer on behalf of the call center or a client. Typical outbound calls include include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services. Use this service to generate leads, confirm appointments, and give interactive order status updates, accounts receivable collection calls and phone surveys

Short Code Features 56677,56070

A SMS short code is a 5 digit number, provided by mobile network operators, on which data (SMS) can be sent by subscribers of the mobile operators.

• Used by advertising agencies, media companies, radio stations, TV channels, marketing savvy  companies for campaigns, contests etc.
• Used by advertising agencies, media companies, radio stations, TV channels, marketing savvy  companies for campaigns, contests etc.
• Short codes have a high top of the mind recall as they are relatively easy to remember
• Combined with pull sms, marketing campaign can be automated, personalized and analyzed
• Large reach of marketing campaign due  to high mobile penetration.
• Auto Welcome Message (FREE)
• Web Based Control Panel Unlimited Sub Keywords
• Real Time Web Based Reporting
• Email Forwarding
• URL POST
• SMS Forwarding
• Revenue Sharing

 

EMail to FAX

Email to Fax service allows clients to send fax directly from their email to any fax number.You can send fax in two ways:

1. Email to Fax

• Send an email to the phone@quickfax.in(ex :11 43790222@quickfax.in)
• Fax would be sent to the phone number.
• Confirmation would be sent to your Email Id
• Confirmation SMS would be sent to your mobile number.

2. Web to Fax

• Log in to your account
• Upload a Pdf file
• Type the number and press Send
• Confirmation mail would be sent to your Email ID.
• Confirmation SMS would be sent to your mobile number.

 

Receiving Fax

Fax to Email service provides clients the
flexibility to receive faxes directly in their email
box. We map your email id with our fax number
to receive faxes.

Fax to Email
1. Sign up for our service and you will receive a fax
number.
2. Whenever someone sends you a fax on this
number, you receive an email with a Pdf
attachment.
3. Also, an SMS is sent on your mobile number
informing you about the fax received.